Making room for your first conversation

Think about what you want to ask.

You might want to ask about the professional’s approach, session format or the practical arrangements. You do not need to prepare a perfect account of your experiences.

• What does a first session usually involve?
• How do we discuss goals and next steps?
• What language and session format can I choose?

Understand the practical details.

Before a booking, read the confirmed price, session length, location or online arrangements and cancellation terms. If a detail is unclear, ask before making a payment.

Ask about privacy.

Ask how your information is used, who can access care records and how confidentiality applies to the service. A community group and a professional care session have different privacy arrangements.